Our Case Studies

Velan Provides Round-The-Clock Ad Operations Services To The UK’s Largest Digital Media Publisher and Digital Out-Of-Home Media Service Provider
Client The UK’s largest publisher of digital media and digital out-of-home media, with over 1000 digital billboards dispersed across many locations, struggles to ma... Continue Reading

Velan Enters its 13th Successful Year of Providing Non-Stop Back-Office Services To The World’s Largest Event Meeting Information Lead Generation Company Based in The United States.
PROCESS/PROJECT The client produces leads for the hospitality industry through reader boards for events hosted in hotels in the US and other countries. Velan Virtual Assi... Continue Reading

A Fortune-500 Manufacturer in New York Trusts Velan’s Back Office Support for their most Essential Day-to-Day Operations, Including Order Management, Pre-receive Shipment, and Dispute Management.
PROCESS The customer sells products on major e-commerce and retail platforms, including Amazon, Bed Bath & Beyond, Macy’s, Bloomingdale, JC Penny, and Target. V... Continue Reading

An Australian Real Estate Service Provider uses Velan’s Round-the-clock Back-Office Support to Gain a Significant Market Share in the Industry. 6 Years of Relationship, Growing Stronger.
CHALLENGES When the client approached Velan Virtual Assistants for back-office support, there were three primary issues to resolve. Turnaround Time: The client must regis... Continue Reading

A North American Textile E-commerce Company Outsources its Order Processing and Customer Support Services to Velan and Experiences a 250% Increase in Business!
CLIENT The client owns an international textile e-commerce firm that services customers all over the world. The client is responsible for all aspects of the business, inc... Continue Reading

Velan Real Estate Virtual Assistant helps a California-based real estate company increase revenue by 15%
CLIENT A California-based real estate company with more than 100 agents. CHALLENGE The company struggled to manage the enormous volume of leads and responsibilities relat... Continue Reading