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Outsourced Secretarial Support Services

Execute your administrative and planning duties with our expert and responsible virtual assistant secretary.

Velan, a leading provider of remote secretarial support solutions, specializes in data labeling and all essential data support needed to improve AI responses.

  • 18 years in Back Office support services

    19

    Years in Business

  • 500 Expert Virtual Assistants

    500+

    Professionals

  • 200 customers for outsourced VA

    100%

    Data Security

  • VA services over 12 countries

    99%

    Accuracy Achieved

  • 500 Expert Virtual Assistants

    24/7

    Availability

What are Secretarial Support Services?

Secretarial support services primarily offer exemplary administrative and scheduling support for companies and their executives. They handle necessary but tedious tasks with high productivity.

Our trained and experienced virtual secretary offers you the best and most responsible services to manage your daily tasks like calendar management, travel planning and booking and client communications.

Benefits of Outsourcing Secretarial Support Services

Hiring a remote secretarial service specialist from a reputable service provider offers you access to the perfect skillset and managerial capabilities.

01

Reduce FTE Cost

No expenses on full-time employee hiring, training and other utilities costs.

Reduce FTE Cost
02

Scalability

Immediate access to professionals. Services can be extended during peak business periods.

Scalability
03

Work-Life Balance

Executives maintain a healthy work-life by offloading their routine tasks to a virtual PA.

Work-Life Balance
04

Organized Work

They skillfully coordinate and organize tasks, documents and transactions.

Organized Work
05

Saves Time

They easily handle the challenges of a secretary with their experience, saving you time and money.

Saves Time

What types of Secretarial Support do our Specialists handle?

Velan is a leading provider of virtual assistant secretarial support services for our clients globally. We have a bench of pre-vetted and talented VAs to offer you responsible and reliable secretarial coverage.


Calendar Management

  • VAs plan business meetings, travels, and mark personal breaks and no-meeting days.
  • With appointment reminders, we keep you informed about upcoming events and meetings.
  • Resolve scheduling conflicts caused due to double booking or over lapping of events.

Appointment Scheduling

  • Our personal secretaries help in prior appointment setting, avoiding last-minute hurries.
  • VAs handle end-to-end meeting coordination and remind participants in advance.
  • Handling last-minute changes and meeting re-scheduling with responsive communication.

Travel Planning and Itinerary Preparation

  • Complete travel planning and coordination, from selecting transportation to arranging accommodation.
  • The hired remote secretaries manage flight bookings, hotel reservations, and detailed itineraries.
  • Everything is done on time so that there is no hassle of a last-minute emergency.

Personal Assistance for Executives

  • Our executive secretarial assistants offer dedicated support for senior-level executives.
  • Handling and responding to executive calls, correspondence, and presentation materials.
  • We take all the personal secretary tasks, freeing leaders to focus on core responsibilities.

Report Drafting and Presentations

  • Our online secretary drafts reports and summarises them for a clear overview.
  • We also create professional business presentations that communicate your idea and insights.
  • Specialized in creating visual content and data presentation that helps you drive business growth.

Email and Communication Management

  • We efficiently handle high-volume inboxes by email triage and prioritising important client queries.
  • Sort queries by magnitude and respond at the right time. We manage all client communications.
  • Track communication from all channels and maintain consistency in tone and branding.

Follow-Ups

  • We track deadlines, team engagements, and business-related functions for accurate records.
  • Our administrative virtual assistant tracks follow-ups to keep projects and meetings on schedule.
  • Our team helps businesses maintain accountability and smooth workflow across the organization.
calendar management
Stressed With Conflicting Schedules? Let Our Virtual Personal Assistants Help You

What are the Key Challenges in Secretarial Support Services?

Velan is a leading provider of virtual assistant secretarial support services for our clients globally. We have a bench of pre-vetted and talented VAs to offer you responsible and reliable secretarial coverage.

Key Challenges

Cultural Values

Following clear communication guidelines. Need to have consistent terminology and routine relationship-building efforts.

Key Challenges

QC Maintenance

Maintaining quality and accuracy in records, transactions, client interactions, and other secretarial works.

Key Challenges

Leadership

Skills needed to control tasks and coordinate teams. Should have a strong presence of mind.

Benefits of Outsourcing Secretary Services to Velan

Global presence, No time zone restrictions, Instant hiring

We are one of the top virtual assistant service providers for businesses across the world.
Velan’s 19+ years of experience in offering outsourced secretarial services for various businesses allowed us to deliver quality solutions. Our ISO 9001 and ISO 27001 (equivalent to SOC 2) certifications strengthen our commitment to quality and data security.

Key Challenges

Experienced Professionals

Our VAs are highly skilled and trained to handle executive-level tasks in an efficient manner.

Key Challenges

Pre-Vetted Team

Each candidate clears screening for culture, language and skills ensuring high-quality service.

Key Challenges

100% Confidentiality

Your personal and business information stays safe with strict privacy rules.

Key Challenges

Cost-Effective Solution

Save on taxes, benefits and office utilities needed for an in-house team.

Key Challenges

Flexible Model

You can engage our VAs hourly, monthly or yearly depending on requirements.

Key Challenges

Scalable Service

Our services adapt to your administrative requirements exactly when needed.

Searching for a Reliable Virtual PA? Connect with Our Qualified Experts

Who should Outsource Secretary Support Services?

Key Challenges
Business Owners
Key Challenges
Executives
Key Challenges
Healthcare Providers

What is Our Workflow and Delivery Process?

Consultation

We understand your workflow and routine procedures. Set a clear strategy to streamline them.

Consultation
01
Setup & Onboarding

We assign qualified and trained VAs who can assist you in managing your tasks.

Setup & Onboarding
02
Task Assignment

A complete list of tasks is given to the VAs. They take responsibility immediately after onboarding.

Task Assignment
03
Client Support

Our client help desk is available to answer your questions and concerns about working with a VA.

Client Support
04
Feedback

We provide reports on the work done by our VAs and collect feedback to improve productivity.

Feedback
05
Refining

We adjust our work plans and methods to improve performance and efficiency.

Refining
06
Get a Qualified and Efficient Virtual Secretary for Task Management

Case Studies

Real Success Stories & Proven Solutions

Latest Insights from Our Blog

Frequently Asked Questions

For choosing the perfect secretaries from a reliable service provider, you need to consider the following:

  • Experience in the industry
  • Positive client testimonials and satisfaction rate
  • Reputation and credibility
  • Data security assurance
  • Scalability and flexibility in terms of team size and pricing

The fees for hired remote secretaries depend on their experience, working hours, and the tasks they need to perform. Velan offers affordable secretary services to our clients. We have flexible hiring options that suit your needs.

  • Get assistance on an hourly/monthly/yearly basis
  • Up to 70% cost reduction
  • No tedious process of hiring and training an FTE
  • Pre-vetted employees

Yes, you can definitely resize your support whenever you need. Our flexible outsourced secretarial support services offer the best quality solutions for all your VA needs. You can also customise your service choices when partnering with us.

By taking responsibility for all your scheduling and routine management tasks, our virtual support assistants reduce your workload. This helps you concentrate on developing your business rather than spending time on phone calls and paperwork.

Velan puts the utmost priority on quality processes and data safety. You can trust our service for data safety with the following:

  • All secretaries sign a confidentiality agreement
  • We follow strict data protection procedures
  • All communications are end-to-end encrypted
  • We have secured systems for data storage
  • Multi-layer security and access controls

Get Started With secratarial Support Services

  • Expert setup
  • Dedicated secratarial Support Specialists
  • Quick Turnaround
  • 24/7 Support
  • 100% Data Security
  • 99% Accuracy

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