Grow your business. Let us handle the operational workload.
Your workday, turbocharged by a smarter virtual assistant, High-performance team, utmost data security, quality and customized service at an affordable price.
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A remote virtual assistant provides professional administrative, operational, technical, and customer-facing support to businesses from a remote location. Instead of recruiting and maintaining an in-house team for every business function, companies can outsource specific tasks to skilled virtual assistants and focus on their core objectives.
Our services provide comprehensive back-office support, marketing support, and customer support solutions for e-commerce businesses, real estate firms, supply chain operations, and businesses across all industries. We help business owners streamline operations, improve efficiency, reduce administrative workloads, and focus on growth through flexible, reliable, and cost-effective outsourcing solutions.
» A virtual assistant is a professional who supports in administrative tasks and technical work of business operations.
» They work remotely, saving you upto 70% on expenses to hire and train an internal team.
» Virtual assistants are highly skilled, qualified, and trained for your industry.
» They work on extended hours, part-time or full-time as needed, ensuring business continuity.
You require additional assistance, but not complete professionals on your payroll. All of these factors mean that, if you outsource these activities, your core staff can spend time on strategy and customers to grow the firm while a dedicated specialist handles the daily work.
You should outsource a VA if you feel exhausted with your daily repetitive tasks and need an expert's support to handle them, and that too without a hefty price tag. Other signs that you may consider outsourced back office support are:
Struggling to meet deadlines constantly
Declining quality of your work because of time constraints
Couldn't focus on or execute important projects due to time consuming regular duties
Experiencing burnout symptoms like stress and exhaustion
The right service is essential in order to successfully outsource virtual assistant work. Look for a company with capable staff and structured processes—but also one that lets you become involved and experiment in your field.
The right service is essential in order to successfully outsource virtual assistant work. Look for a company with capable staff and structured processes—but also one that lets you become involved and experiment in your field.
We offer various virtual assistant services, which include jobs related to administration, operation, customer service, marketing, and e-commerce or industry-specific. One can customize every service as per his/her workflow, tools, and business.
Don't Let Repeated Admin Tasks Hold You Back. Connect With Our Expert VAs.
Our virtual assistant services are available for all enterprises in all industries to help you decrease repetitive tasks, respond faster, and free up internal staff to focus on high-value work.
Compare what you get with Velan versus hiring in-house, general offshore agencies, or freelance marketplaces.
| Feature | Velan Virtual Assistants | Hire In-House (U.S.) | General Offshore Agencies |
|---|---|---|---|
| Cost | Costs significantly less than a U.S. in-house hire. | Highest cost, including salary, benefits, and overhead. | Often cheaper, but pricing and extra fees vary. |
| Communication | Every assistant is tested for English proficiency. | Fluent or native English is typical. | English skills vary and testing isn't always done. |
| Vetting | All assistants are pre-vetted and trained before placement. | Candidates are screened through your own hiring process. | Vetting and training quality differ by agency. |
| Flexibility | Schedules are flexible and aligned to your time zone. | Staff work your local business hours. | Time-zone overlap can be limited. |
| Plans | Part-time, full-time, and hourly plans are all available. | Roles are mostly fixed full-time positions. | Options depend on the agency's packages. |
| Scalability | Hours and support scale up or down as your needs change. | Scaling means new hires or layoffs, which is slow and costly. | Scaling is possible but may be slow or contract-bound. |
| Security | Operates with ISO 9001 and ISO 27001 level security. | Security depends on your own systems and policies. | Security standards vary by agency. |
| Availability | Round-the-clock coverage is available. | Limited to standard hours unless you pay for extra shifts. | Coverage depends on the agency's setup. |
| Expertise | Assistants with expertise in your industry are available. | You can hire for industry experience yourself. | Mostly generalists, with specialists varying. |
| Contracts | No long-term commitment required. | Hiring is an ongoing employment commitment. | Contracts may include minimum terms. |
| Support | A dedicated account manager provides ongoing support. | You manage staff directly through your own team. | Account support varies by agency. |
Start getting more done. Flexible virtual assistant support, tailored to your business.
We learn about your workflow, tools, goals, and regular chores. Then we build a support strategy for your business out of this knowledge.
We link you with a certified, vetted VA who has the expertise, experience, industry understanding, and software know-how your business needs.
Your VA gets to work on the tasks you’ve allocated, and we monitor their performance against the metrics of quality and productivity we’ve agreed on.
We will analyze your workflow to find areas to enhance efficiency, offer valuable tools, and make adjustments to support as your business needs change.
Your business data requires more than a basic outsourcing arrangement. Our outsourced virtual assistant services are supported by established quality and information security practices.
»ISO 9001 - Certified quality management processes
»ISO 27001 - Certified information security management
»Controlled Access - Access is provided based on business requirements and responsibilities
»100% data security commitment - Security remains a priority throughout every engagement
When businesses need reliable remote help without the cost and complexity of developing a large internal workforce, they turn to Velan. We have the qualified professionals, secure protocols, and flexible engagement models as well as ongoing quality monitoring to offer you best-in-class virtual assistant outsourcing solutions. Whether you need an online personal assistant, an industry-specific expert, or a virtual assistant for small business activities, Velan can provide dedicated remote support to meet your needs.
Save up to 70% on operational costs compared to hiring, training, and maintaining an employee.
All VAs are strategically hand-picked through a three-part vetting process before they can be paired to your account.
100% data protection—ISO 9001, ISO 27001, and SOC 2 compliance for a greater compliance stack than most competitors in this category provide.
Round-the-clock availability—VAs who operated in your time zone rather than business hours from faraway countries.
Accuracy of 99% across the delivered work, as evaluated against client-set quality standards.
Flexible help offered on a full-time or part-time basis, and scalable as your business needs evolve.
Reliable support—reliability and continuity you can build your plans around.
Supporting both internal business operations and external customers through English-speaking staff who have a professional and simple communication style.
Flexible support options—start by having a specific set of tasks for your VA and expand those responsibilities as needed based on increasing volumes of work.
Connect With us Today and See how our VAs Turn Chaos into Coordination
At Velan Virtual Assistants, the satisfaction and success of our clients stand as a testament to the quality of our Virtual Assistants services. Businesses from various industries frequently share their stories of how partnering with us has transformed their operations, improved efficiency, and contributed to their overall growth. These testimonials highlight the trust our clients place in our ability to deliver exceptional results tailored to their specific needs.
“Velan’s virtual assistants have been a game-changer for our business. Their professionalism and
dedication are unmatched.”
- A Real Estate Professional
“Outsourcing to Velan has saved us time and money while ensuring high-quality results. Highly
recommend their services!”
– A Tech Startup Founder
“We’ve worked with several virtual assistant providers, but Velan stands out for their
reliability and adaptability.”
– A Marketing Agency CEO
“Huge thanks to the Velan team for their incredible behind-the-scenes support over the past
year. Their attention to detail and quality of work has played a key role in helping us achieve
our highest sales month in 13 years. We’re grateful to have them as part of our team!”
– CEO, A leading Aircraft Parts and Pilot Supplier
Remote virtual assistants are independent contractors that can assist in administrative work, customer service, data entry, scheduling, research, and other company-related tasks.
Is your staff bogged down with trivial work, is in need of additional support, or wants to focus more on the core business operations? You can hire a virtual assistant.
Small businesses, property management companies, e-commerce organizations, legal firms, and real estate firms typically look to outsourcing virtual assistant jobs to help them save time and manage their daily workload.
The cost will depend on the VA’s skills and expertise, how many hours you’ll be working with them, and what you need to get done. Virtual assistant services (outsourced) can be more flexible and less expensive than hiring a full-time employee.
A Virtual Personal Assistant (VPA) is a remote administrative assistance specialist who may be able to support you in managing your calendar, scheduling appointments, sending emails, arranging travel, and managing all of the other daily administrative duties that are related to work or personal activities.
Yes. A small business virtual assistant can do mundane administrative, customer service, marketing, data entry, and other tasks, freeing owners and employees to focus on expanding the business.
The VPA can provide assistance with completing virtually every type of administrative job utilizing a computer that includes but is not limited to email management, calendar organization, research, data entry; and planning.
Yes. We pair you up with an online virtual assistant who fits the skill sets, software knowledge, and industry experience your company requires.
Your virtual assistants will become part of your team. Your virtual assistants will fit into your process. Your virtual assistants will use the tools already in place at your company. Your virtual assistants will communicate using the same communication methods as your team.
Yes. Velan complies with ISO 9001, ISO 27001, and SOC 2 standards, coupled with proven security and access-control methods to help safeguard your corporate data.
If you are looking for virtual assistant support, consider the talents, skills, communication, availability, and knowledge with your tools of the VA. Velan matches professionals to your exact specifications.
Get Started With Outsourced Virtual Assistant Services
