Virtual real estate support service Offerings
Velan’s back office support for real estate is capable of performing all the activities involved in the management of your business operations, hence enabling smooth running of risks and improved productivity.
Administrative Support
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Email & Calendar Management
All incoming e-mail is addressed and sorted here, as well as answering if necessary; however, all messages are dealt with on the basis of priority for a fast answer. Our back office support team also coordinates your calendar and arranges property tours, meetings with possible buyers and sellers, and other important business meetings.
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Document Preparation and Management
Whether it’s preparing and finalizing contracts and rent agreements or handling several intricate transactional documents, nothing gets lost with the VA's help and guidance. We make sure all your legal documents are well drafted so that you do not spend much time on your business transactions.
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CRM Management & Data Entry
Lead generation, clients, and prospects are important in any real estate business; therefore, their management has to be efficient. Velan’s VAs will keep databases, follow-ups, and updates constantly up to date on your CRM systems so nothing slips past. We feed important fundamental data such as the client preferences, the property or disposal interests, and the transaction status early.
Marketing and Branding Support
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Social Media Strategy and Management
Position yourself for success when using social media platforms with Velan’s social media assistance. We develop content, control your posting frequency, and guarantee that the listings and updates you post will go viral to the desired audience. Our social media management includes all the relevant platforms ranging from Instagram, Facebook, and Twitter to LinkedIn and more to ensure constant visibility to possible clients.
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Property Listing Creation
Maximize the exposure of property listings by presenting clear descriptions and inviting photos that would capture the real estate websites, including MLS, Zillow, and Realtor.com. Velan’s VAs make listings that are representative of the property, thus increasing the rate of efficiency.
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Graphic Design & Video Content Creation
From custom flyers, brochures, and social media images to promotional videos for property walk-throughs, our virtual assistant for real estate handle everything design. The giveaways, banners, logos, images and other promotional material that we design are uniquely professional and highly marketable because we employ professional tools as Canva and video editing software.
Client and Lead Management
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Lead Generation & Prospecting
Our virtual assistants assist in filtering the cold leads and prospecting for other possible clients that would suit your company’s profile. By collecting the prospects contact information and initiating communication to them through targeted offers, our virtual assistant real estate lead generation helps in every phase of lead nurturing to enhance the conversion ratio.
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Client Follow-Ups
Client relationships are one of the most effective strategies that ensures a business gains long-term returns. Our realtor estate virtual assistants follow up their clients every now and then to remind them that you are their favorite when they are ready to proceed with their property deals.
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Cold Calling and Lead Qualification
Sometimes you may wish to find new clients on the market or reconnect with those who might have shown interest in some of your services, and our virtual assistant real estate lead generation can do the calling for you. They help in the identification of a list of potentials in an organization; they complement a system of selling by eliminating the undesirable leads.
Property and Transaction Management
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Property Maintenance Coordination
Tenant and contractor communication is made central for any maintenance issues without burdening you with the task. Our VAs make sure that bookings for appointments, repairs, and inspections are made and ensure that all documents are always updated.
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Transaction Coordination & Offer Management
Velan virtual assistants for property management takes charge of all the transactions of your properties, from the offers coming in, or counter offers going out, and these include following timelines and reviewing to ensure that the company has all documents that are required. Transaction coordinator VA takes care of the paperwork and all arrangements necessary for efficient completion of the transaction.
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Escrow & Closing Coordination
It is sometimes extremely difficult to ensure that all the affected parties stick to the laid-down schedule. Our VAs monitor escrow deadlines, coordinate with inspectors, appraisers, as well as title companies, and guarantee closing readiness.