Infrastructure
Velan has built-in redundancy for all mission critical resources. Multiple internet links with firewall & antivirus system, captive power generator, uninterrupted power supply system and stand-by systems along with branded computers and structured networks allow Velan to deliver uninterrupted service round the clock.
Velan takes utmost care for the data processed by strict adherence to security standards. Non-disclosure agreement imposed to the employees, access restriction to duplicating devices and 24x7 manned-security are some of the administrative, physical and technical safe guard measures in place.
Vision & Mission
Vision
"To assist our customers to increase the operational efficiency of their technology resources and minimize their operational expenses. "
Mission
Velan is committed to deliver reliable and quality customer service. Velan believes in growing with our customers driven by long-term partnerships with our customers, employees and suppliers - based on strong values of integrity and trust.
Values & Benefits
Creativity & Innovation:
We constantly explore "out of square" ideas and ways of doing things.
Customer focus:
We will regularly seek customer feedback and act upon it. We will create customer friendly procedures and always respect deadlines.
Employee focus
We foster respect to individuals, high standards of professionalism and performance. We constantly work towards motivating and empowering our employees
Quality Policy
We at Velan commit to provide reliable services to our customers by:
- Proactively understanding their requirements
- Continually enhancing employee skills, achieving process excellence and utilizing relevant technology
- Communicating our goals and objectives to every employee
- Measuring and continually improving the effectiveness of the QMS
Key Differentiators
Proven Track Record
Velan have served various verticals with 100% satisfied clientele, we have not lost a single client on account of poor delivery. This makes us to receive repeated projects from our long term clients. We have been growing at well above the industry average, with most of the growth coming from our existing clients.
On-Time Deliverables
We commit ourselves meticulously to meet the turnaround time of every job with out compromising quality parameters. Stringent monitoring and measurement standards within the operations make us to achieve 100% on
Scalability
Velan operates at 75% of its plant capacity. There is scope to increase the resources to another 100% in a short notice. Our mission critical resources are well designed and installed to meet the expansion needs of the organization with out compromising performance.
Operational ability
Our key strengths to meet the operational ability are:
- Understating the client requirements to the best reach and to provide end to end solutions across the value chain.
- Deriving work flow/production model to suit the project and delivery requirements
- Competent and well training workforce for every domain expertise
- Redundant infrastructure to consistently maintain availability, integrity and security of the information processed and stored.
- Well defined polices to meet the industry standards.
- Ability to recruit and retain highly skilled and qualified staff
Continuous Learning Program
We understand and believe only continual enhancement and value addition of process, peoples and resources will make us to retain in fulfilling dynamic industry changes and requirements of our clients.
Velan Continual Learning Program makes our staff to learn basic values in their life and priorities in work. Exercises and interactive learning programs make one to enrich their competencies along with current standards and practices in the industry. Continuous learning is the ability to learn new emergences and to meet the change requirements in our operations.
Domain Expertise
We deliberately concentrate on select industries and develop process and methodologies to suit the requirements by our clients. We proactively strengthen our competencies in these segments by using best technology and leadership resources in the industry. Our focus is on developing and retaining the best talents to exhibit our expertise across all operations, which in turn benefits our clientele to have a competitive edge in their Businesses.
Data Security
Velan understands the significance of securing customer data in all phases of its operations. We take utmost care to protect customer property not only in the product realization process but also in storage and logistics.
Physical Safeguards
- Manned Security Desk
- Restricted Entry to Central Repository (File Server)
- Lockers and Safe Vault
Administrative Safeguards
- Employee Background/Credibility Check Procedures
- Termination Clearance Procedures
- Periodic Compliance Audits
Technical Safeguards
- Firewall to protect intrusion and web security
- Role Based Access Control across workstations
- Encrypted data transmission
- Antivirus Program
